Privacy Policy

To provide our equestrian services effectively, we collect personal information including:

• Contact details (name, email, phone number, address)
• Participant information (age, riding experience level, health/medical alerts for safety)
• Membership and booking history
• Payment information for lessons, agistment, and events

Your data is used primarily to manage your equestrian experiences safely:

• Processing bookings for riding lessons and trail rides
• Ensuring rider safety through medical awareness
• Managing agistment agreements and horse welfare
• Communicating club news, school holiday programs, and events
• Improving our facilities and personalized guidance

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. Physical records at our Richmond facility are stored securely, and digital data is encrypted. We do not sell or trade your personal information to third parties.

You have the right to access, correct, or request the deletion of your personal information at any time. If you wish to update your details or opt-out of marketing communications regarding our memberships or school holiday programs, please contact our privacy officer.